Shipping policy
Thank you for shopping with us at MoonBabe! We are dedicated to providing you with the best possible shopping experience. Please take a moment to review our shipping policy.
Domestic Shipping
We offer a variety of domestic shipping options based on weight and delivery address.
Free Shipping: Enjoy free standard shipping on all domestic orders over $99!
Please note that shipping times may vary depending on your location and any unforeseen circumstances, such as weather or holidays.
You can check the exact shipping cost at checkout before completing your order.
International Shipping
At this time, MoonBabe does not offer international shipping. We are currently only able to fulfill orders within the United States.
Order Processing Time
All orders are processed within 1-3 business days.
Orders are processed Monday to Friday, excluding weekends and holidays.
You will receive an email confirmation once your order has been processed and is ready for shipment.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor the delivery status of your package. You can also track your order on our website.
Lost or Damaged Packages
If your package is lost or damaged during transit, please reach out to us immediately at info@moonbabe.co. We will assist you in resolving the issue with the carrier and ensure you receive your order as soon as possible.
Address Accuracy
Please double-check your shipping address before completing your order. We are not responsible for delays or lost packages due to incorrect or incomplete shipping information.